> Hayden, 64, has a tall order: to bring a library with 3,100 employees, an annual budget of $642 million, and a collection of more than 162 million items, most of which have not yet been digitized, into the digital age.
Unlike her immediate predecessor, James Billington—and all but three of his predecessors—Hayden is an actual librarian by background. After rising through the Chicago Public Library, she spent the last 23 years leading Baltimore’s library system.
Is there one big lesson you’ve learned in your librarian career that’s going to shape the way you do your job?
There’s one thing that has been helpful to be comfortable with: that change is inevitable. Once you become comfortable with the fact that things change, it helps you deal with evolutions in organizations. Libraries have changed over time. Sometimes change is not comfortable, even if it’s good change. Humans are creatures of habit. source: Washingtonian